Acadex is dedicated to safeguarding the privacy of students and their families. This Privacy Policy describes our approach to collecting, using, and sharing personal information related to our tutoring services.
1. Personal Information
We collect personal information from users who sign up for our tutoring services, which may include:
Name
Email address
Home address
Payment details
Contact number
Academic records
Feedback and reviews
Personal details are collected through various means, including the “15 minute free consultation” form on our site and other ways. This information helps us enhance each Student’s experience and refine our services for future users.
2. How your information is used
We utilise personal information to deliver our tutoring services, handle payments, communicate with users, and improve our offerings. Occasionally, we may send promotional materials or newsletters, which users may opt out of at any time.
Acadex does not sell or share personal information with third parties, except as legally required or necessary to provide our services. We may share information with trusted service providers who support our website's operation and help deliver our services to students and parents.
3. Personal Information of Minors
Acadex does not knowingly gather information from individuals under the age of 15. We request that those under 15 contact us through a parent or guardian. For students younger than 15, any interactions with Tutors must be conducted in a supervised environment.
4. Acceptance of Privacy Policy and Updates
Acadex may revise this Privacy Policy at any time, and it is each Student’s responsibility to check for any updates. By continuing to use our services, students agree to be bound by the most recent version of the Privacy Policy.
5. Data Security
We employ reasonable safeguards to protect personal information from unauthorized access, use, or exposure. We use industry-standard encryption methods to secure sensitive information during transmission and storage.
6. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at support@acadextutoring.com